Terms & Conditions

Deposit
A minimum of 50% of total booking amount is payable within 5 days to secure booking. The balance is payable before or on day of arrival.

Cancellation policy
All cancellations must be submitted in writing.
Cancellation charges apply as follow
Deposits are refunded if the booking is cancelled more than 20 days before arrival.
10% Administration fees of the Total booking value will be deducted from refunds.
07-20 days prior to check-in date: Forfeit 30% of the total booking value;
01-07 days prior to check-in date: Forfeit 50% of the total booking value;
Non-arrival or early departure: No refund – total booking value is forfeit / payable.

Reminder Service
Receive convenient communication via email and SMS to keep you updated on your booking at all times. We’ll send you a reminder the day before your stay for your convenience.